Terms of Service

1.1 Age Requirement

You must be at least 13 years old to use this Platform. By creating an account, you represent and warrant that you meet this age requirement.

1.2 Account Types

We offer two primary account types:

• •Visitor/User Accounts: For tourists, travelers, and local users to access social features, games, cultural content, and route planning.
• •Business Accounts: For businesses to create listings, post updates, and access business-specific features.

1.3 Account Security

You are responsible for:

• • Maintaining the confidentiality of your account credentials
• • All activities that occur under your account
• • Notifying us immediately of any unauthorized access
• • Ensuring your account information is accurate and up-to-date

1.4 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.

3.1 Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:

3.2 User-Generated Content

You retain ownership of content you post on the Platform. However, by posting content, you grant us a worldwide, non-exclusive, royalty-free license to:

• • Use, reproduce, modify, and display your content within the Platform
• • Distribute your content to other users as part of Platform functionality
• • Create derivative works for Platform improvement

3.3 Content Moderation

We reserve the right to review, remove, or modify any content that violates these Terms, without prior notice. We are not obligated to monitor content but may do so at our discretion.

3.4 Business Listings

Business accounts must ensure their listings contain:

• • Accurate and truthful information
• • Current contact details and business hours
• • Appropriate categorization
• • No misleading claims or false advertising

4.1 Fair Play

All players must follow fair play guidelines:

• • No cheating, hacking, or use of unauthorized third-party tools
• • No exploitation of bugs or glitches
• • No harassment of other players
• • No account sharing for competitive advantage

4.2 Virtual Items and Rewards

Any virtual items, badges, or achievements earned in games:

• • Have no real-world monetary value
• • Cannot be transferred, sold, or exchanged outside the Platform
• • May be modified or removed by us at any time
• • Are provided "as is" without warranties

4.3 Leaderboards

We reserve the right to remove players from leaderboards who violate fair play policies or manipulate rankings.

5.1 Free and Paid Services

Most Platform features are free. Premium services include:

• • Premium business listings with enhanced visibility
• • Promoted posts and advertisements
• • Priority customer support
• • Advanced analytics and insights

5.2 Payment Terms

For paid services:

• • All fees are in Indian Rupees (INR) unless otherwise stated
• • Payments are processed securely through third-party payment processors
• • Subscriptions renew automatically unless cancelled
• • Prices may change with 30 days' notice

5.3 Refund Policy

Refunds are handled on a case-by-case basis. Generally:

• • No refunds for partially used subscription periods
• • Refunds may be provided for technical issues preventing service use
• • Chargebacks may result in account suspension

6.1 Platform Ownership

The Platform, including its design, features, graphics, and software, is owned by us or our licensors and protected by intellectual property laws.

6.2 Trademarks

"Agra Metro Platform" and related logos are our trademarks. You may not use them without written permission.

6.3 Copyright Infringement

We respect intellectual property rights. If you believe content on the Platform infringes your copyright, please contact us with:

• • Description of the copyrighted work
• • Location of the infringing content
• • Your contact information
• • A statement of good faith belief

7.2 No Guarantee

We do not guarantee that:

• • The Platform will be uninterrupted or error-free
• • Defects will be corrected
• • The Platform is free of viruses or harmful components
• • Information on the Platform is accurate or reliable

9.1 Termination by You

You may terminate your account at any time through account settings or by contacting us.

9.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if:

• • You breach these Terms
• • We are required to do so by law
• • Your conduct harms or may harm other users or us
• • Your account has been inactive for an extended period

9.3 Effect of Termination

Upon termination:

• • Your right to use the Platform ceases immediately
• • Your content may be deleted (we are not obligated to retain it)
• • No refunds will be provided for paid services
• • Sections of these Terms that should survive termination will continue to apply

11.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

11.2 Jurisdiction

Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

11.3 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us. We'll try to resolve the dispute informally by contacting you.

12.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Platform.

12.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

12.4 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.