Emergency Evacuation
Plan & Guidelines
Agra Metro is committed to the highest standards of passenger safety. This plan outlines evacuation procedures, emergency contacts, and safety systems across all operational stations.
Emergency Scenarios
Response Protocols
Fire / Smoke Emergency
Step-by-Step Response
Activate nearest fire alarm pull station immediately
Alert station staff or press the emergency intercom button
Do NOT use lifts — use stairways and emergency exits only
Cover nose & mouth with cloth; crawl low if smoke is present
Follow illuminated exit signs towards the nearest station exit
Assemble at the designated assembly point outside the station
Do not re-enter the station until cleared by authorities
⛔ Do NOT Do This
Do not use elevators/lifts
Do not collect belongings
Do not run — walk briskly
Do not go against evacuation flow
Golden Rule
"Stay calm. Follow staff instructions. Protect yourself and others."
Designated Zones
Assembly Points
Taj East Gate
Eastern Plaza, near Ticket Gate — 50m from main entrance
ASSEMBLY-01 · PRIORITY CORRIDOR
Basai
Road-side open ground, south of the station exit
ASSEMBLY-02 · PRIORITY CORRIDOR
Fatehabad Road
Footpath area adjacent to the Bus Bay, Fatehabad Road
ASSEMBLY-03 · PRIORITY CORRIDOR
Taj Mahal (Purani Mandi)
Purani Mandi Chowk open area — 100m from exit B
ASSEMBLY-04 · PRIORITY CORRIDOR
Agra Fort
Agra Fort parking zone, opposite the entry gate
ASSEMBLY-05 · PRIORITY CORRIDOR
Mankameshwar (Jama Masjid)
Jama Masjid road-side plaza, 75m from Exit A
ASSEMBLY-06 · PRIORITY CORRIDOR
Built-in Safety
Safety Infrastructure
CCTV Surveillance
AI-enabled PTZ cameras covering all concourse areas, platforms, and tunnel approaches with 24×7 monitoring from the Operations Control Centre.
Fire Detection & Suppression
Automatic fire alarm systems, wet fire mains, inert-gas suppression in electrical rooms, and portable extinguishers throughout all stations and tunnels.
Emergency Lighting
Battery-backed emergency lighting activates automatically across all platforms, concourses, tunnels, and evacuation walkways within seconds of power loss.
Tunnel Ventilation (TVS)
Tunnel Ventilation System controls airflow direction during emergencies to push smoke away from evacuating passengers, ensuring safe egress paths.
CISF Security Cover
Central Industrial Security Force personnel deployed at all stations provide round-the-clock security screening, patrolling, and emergency response.
Public Address System
Station-wide PA system connected to OCC for real-time emergency announcements in Hindi and English across all platforms and concourse areas simultaneously.
Preparedness
Regular Mock Drills
UPMRC conducts periodic emergency mock drills in coordination with CISF, Agra Police, UP Fire Services, and NDRF. These drills simulate scenarios including fire, tunnel evacuation, derailment, and security threats.
Drills are typically conducted during non-revenue hours (before 6 AM or after 10 PM) to avoid passenger inconvenience. Completion of each drill is reported to the Commissioner of Metro Rail Safety (CMRS).
Fire Drill
Quarterly
Tunnel Evacuation
Bi-Annual
Security Drill
Monthly
Disaster Response
Annual