Emergency Evacuation
Plan & Guidelines
Agra Metro is committed to high passenger-safety standards. This page outlines evacuation procedures, emergency contacts, and safety systems across operational stations.
6
Stations
24x7
OCC Monitoring
< 3 min
Response Time
Emergency Contacts
Quick access numbers for incidents and on-ground support.
Emergency Scenarios
Response Protocols
Fire / Smoke Emergency
Step-by-Step Response
Activate the nearest fire alarm pull station immediately.
Alert station staff or press the emergency intercom button.
Do not use lifts. Use stairways and emergency exits only.
Cover your nose and mouth with cloth, and crawl low if smoke is present.
Follow illuminated exit signs toward the nearest station exit.
Assemble at the designated assembly point outside the station.
Do not re-enter the station until cleared by authorities.
Do Not Do This
Do not use elevators or lifts.
Do not stop to collect belongings.
Do not run. Walk briskly and stay alert.
Do not move against the evacuation flow.
Golden Rule
Stay calm. Follow staff instructions. Protect yourself and others.
Designated Zones
Assembly Points
Taj East Gate
Eastern Plaza, near Ticket Gate - 50m from the main entrance
ASSEMBLY-01 | PRIORITY CORRIDOR
Basai
Road-side open ground, south of the station exit
ASSEMBLY-02 | PRIORITY CORRIDOR
Fatehabad Road
Footpath area adjacent to the bus bay on Fatehabad Road
ASSEMBLY-03 | PRIORITY CORRIDOR
Taj Mahal (Purani Mandi)
Purani Mandi Chowk open area - 100m from Exit B
ASSEMBLY-04 | PRIORITY CORRIDOR
Agra Fort
Agra Fort parking zone, opposite the entry gate
ASSEMBLY-05 | PRIORITY CORRIDOR
Mankameshwar (Jama Masjid)
Jama Masjid road-side plaza, 75m from Exit A
ASSEMBLY-06 | PRIORITY CORRIDOR
Built-in Safety
Safety Infrastructure
CCTV Surveillance
AI-enabled PTZ cameras cover concourses, platforms, and tunnel approaches with round-the-clock monitoring from the Operations Control Centre.
Fire Detection & Suppression
Automatic alarms, wet fire mains, inert-gas suppression in electrical rooms, and portable extinguishers are available across stations and tunnels.
Emergency Lighting
Battery-backed emergency lighting activates automatically across platforms, concourses, tunnels, and evacuation walkways within seconds of power loss.
Tunnel Ventilation (TVS)
The Tunnel Ventilation System controls airflow during emergencies to push smoke away from evacuation routes.
CISF Security Cover
CISF personnel at all stations provide security screening, patrolling, and emergency-response support throughout the day.
Public Address System
The station-wide PA system connects to OCC for real-time emergency announcements in Hindi and English.
Preparedness
Regular Mock Drills
UPMRC conducts periodic emergency mock drills in coordination with CISF, Agra Police, UP Fire Services, and NDRF. These drills simulate fire, tunnel evacuation, derailment, and security-threat scenarios.
Drills are usually conducted during non-revenue hours to avoid passenger inconvenience, and each completed drill is reported to the Commissioner of Metro Rail Safety.
Fire Drill
Quarterly
Tunnel Evacuation
Bi-Annual
Security Drill
Monthly
Disaster Response
Annual