Metro Support
Best for route help, support queries, and lost-item follow-up
Use the metro helpline first for platform support, service guidance, or help after something is misplaced during travel.
Help & Contact Desk
Help, support, and travel contacts for Agra Metro riders and visitors
Find the main metro helpline, city emergency contacts, tourist assistance, and quick travel answers in one calmer, easier-to-scan place.
Quick Support
The details people usually look for first
0562-2653225
Agra Metro helpline
Listed on Agra district public service pages
6:00 AM - 10:00 PM
Publicly listed service window
Recheck on holidays or special-operation days
11 mins
Taj East Gate to Mankameshwar
Public journey-time listing for the priority section
06 May 2025
NCMC launched
Recorded by UPMRC in its 2024-25 annual report
For urgent incidents, call 112 for police, 108 for ambulance, or 101 for fire support first. After that, inform the metro helpline so staff can coordinate on the station side.
Verified Contacts
Reach the right team faster
Use these contact blocks to quickly choose between metro help, public emergency support, and tourism assistance while moving through Agra.
Immediate Response
Use these first for urgent medical, police, or fire emergencies
For time-sensitive incidents, connect with public emergency services immediately and then inform metro staff so station teams can coordinate locally.
Tourist Assistance
Useful if you are visiting Agra and need local travel or monument help
These contacts help visitors coordinate city-level tourism support alongside metro travel planning.
Quick Answers
Quick answers for everyday Agra Metro questions
These FAQs highlight the most practical details people usually want first, including the helpline, listed timings, the priority corridor, and NCMC availability.
Small But Important
If you are traveling on a festival day or after a service announcement, verify timing updates once more before leaving.
Public support pages are useful, but live operations can still change with testing blocks, maintenance, or special city events.
The publicly listed Agra Metro helpline is 0562-2653225. It appears on the District Agra public service page and the district helpline directory, so this page now uses that as the primary metro support contact.
Current public listings show Agra Metro service from 6:00 AM to 10:00 PM. Because timings can change for holidays, testing blocks, or special operations, it is still smart to verify again before you start an early-morning or late-evening trip.
The confirmed passenger section is the priority corridor between Taj East Gate and Mankameshwar, which opened on March 6, 2024. Public travel listings also show that this stretch takes about 11 minutes end to end.
Yes. UPMRC's 2024-25 annual report states that Agra Metro launched the National Common Mobility Card on May 6, 2025. Public fare guides also mention a 10 percent discount for NCMC journeys, but fare rules should still be rechecked at station counters or on official pages.
Call the metro helpline as soon as possible and then send details to lfo.agra@gmail.com. Include the item description, the station or train you used, the approximate time, and a callback number so staff can match it faster.
Tourists can use the Ministry of Tourism's 24x7 helpline at 1363, the UP Tourism Agra office at 0562-2226431, or the Agra Cantt tourist reception contact at 0562-2421204 for local support connected to monuments, visitor planning, and city travel.
Useful Links
Useful next steps
Open the official metro pages, plan a route, or continue into the broader FAQ sections from here.
Official Agra Metro website
Use UPMRC's Agra site for official updates, maps, and journey tools.
Open linkOfficial contact form
Open the metro contact page for direct support routing and published contact info.
Open linkPlan a route
Use the home page planner to quickly check station pairs and fares on this site.
ExploreBrowse full FAQs
See the broader FAQ page for ticketing, travel, and station guidance.
Explore